The Latest

Hurricane Laura’s path closely resembles that of Ike in 2008, the Wells Fargo analysts said.

ACORD report finds that the addressable audience for insurers who haven't digitalized their value chain is shrinking.

In the long term, a realignment of customer behavior will have a profound impact on life insurers.

Life insurers tend to have bigger teams for CX than P&C, Novarica also found.

Bias in underwriting also tackled in discussion at Insurtech NY.

Also: WeGoLook founders find a new home, Sapiens incorporates AI.

The leap from thinking within a complex, ad hoc, ungoverned world to one of order and trust is hard for many carriers.

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones.

The complicated system of data collection, and identification of risk exposure is predicated on having accurate information about the subject (who) and the object (what).

Ppooling the same type of transactional data from multiple insurers can help paint a much clearer picture.