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Powerful technologies get all the hype, but human and organizational factors are usually the most important in successful transformations.

Responses should demonstrate how similar customers solved the same business challenges in a hosted environment.

Jim Fowler replaces Michael Keller, who will retire this year.

A J.D. Power and Centric Digital study offers examples of top performers' best practices, like chatbots and personalization.

To make the most of what can be empowering technology, a device must be simultaneously optimized to do its job while also not exposing personal data, as they do generate a generous amount of it.

Novarica's Impact Awards program identifies companies with leading innovations.

Take a look at carriers and insurtechs pushing the envelope on what's possible in usage-based insurance.

Traditional tools must be supported by techniques such as machine learning to increase the reach and productivity of these initiatives, says Protiviti

The program is intended to help calm the waters and prepare the CDO for success in what can be an uncomfortable C-suite role early on.

Insurers should identify priorities, assessing where they are and how blockchain would get them there and prioritize possible use cases, says Boston Consulting Group.