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The technology can give adjusters a customer service tool that, incidentally, improves financial outcomes.

For machines to reach the sophistication insurers seek, they need massive amounts of historical information.

Nearly half of organizations surveyed said hosting big data was a major factor in a cloud-first strategy, explains Mark Clayman.

The cyberattack that infected hundreds of thousands of computers worldwide is likely to have originated with a hacking group linked to the reclusive state.

Veteran of AIG and Allstate takes on the position for the workers' compensation insurer.

Digital Insurance's Women in Insurance Leadership award program is looking for nominees.

About 7,000 I/O conference attendees received a free Google Home speaker in hopes developers will build and test new "actions" for the device.

You can always spend more money to shore up data protection, but here's what else needs to be done.

SVP of digital Andy Breen says that insurers should focus on the data that teaches the machine and let others handle the inner workings.

Robos, which can help speed up issue resolution, will account for savings of more than $8 billion per year by 2022 says Juniper Research analyst Lauren Foye.