Insurance

Carriers who succeed will have found ways to harness their customer-interactions and data to optimize product pricing and features to address customer need.

Business optimization continues to be the top driver of strategies, as it has been for the last several years.

Insights from AI can help close the customer experience gap by providing auto insurance carriers with the ability to generate personalized touchpoints in real-time

The Insuramatch unit offers coverage for auto, home, boat, motorcycle, renters, umbrella and flood, among others.

According to research from Life Happens, 67 percent of Americans say the pandemic has been a wake-up call for them to examine their finances – and to look into life insurance.

For its next leader, Ohio National turned to a veteran executive with prior experience leading its independent broker-dealer.

Metromile will combine with a special purpose acquisition company, or SPAC, called Insu Acquisition Corp II.

AAU enables underwriters to spot patterns and connections that are either invisible to the human eye or which take normal, human-assisted processes large amounts of time and resources to identify.

The extraordinary events of 2020 have placed new demands on claims that have played an important role in accelerating the digital transformation in this area.

‘Misalignment and poor execution’ at agent carriers prevented proper pandemic adaptation.