Insurtech

New leader of Nationwide Securities and Beazley's head of digital follow underwriting, plus more insurance news.

How to include empathy and prototyping into change management.

Insurance is constantly evolving and now the focus is on returning to the fundamentals and preparing for future growth.

Digital Insurance spoke with Nancy Clark, assistant vice president of regulatory strategy at Verisk, and a leader of the firm's Regulatory Data Exchange (RDeX) tool, about what the service offers to insurance carriers and regulators.

Insurance professionals share predictions related to artificial intelligence and insurtech for 2026.

Overall satisfaction is highest when customers receive status updates from mobile apps, according to the J.D. Power's 2025 U.S. Claims Digital Experience Study.

It's important that managing data enables speed, accountability, and trust at scale.

A better approach is to offer communication options intentionally, not reactively.

WIL 2025 honoree believes knowing the insurance products is a good foundation for leading her team in its work on the insurer's Marketplace platform.

Craig Kurtzweil, chief data and analytics officer for UnitedHealthcare's commercial business, shared insights related to how the company is deploying technology.