Machine learning

Artificial intelligence agents can provide assistance to underwriters.

Including AI as part of a training program can create a more personalized learning experience.

Cournoyer is the chief information and operations officer of bond and specialty insurance (BSI) at Travelers. She is a Women in Insurance Leadership 2024 honoree.

Even though Gen AI adoption in the Japanese insurance industry may still be in its infancy, most major insurance companies have already incorporated some technology.

As the industry faces a talent crisis, insurers can attract underwriters with digital innovation and robust skill development opportunities.

Jess Keaney, chief product & technology officer of Duck Creek, discusses how technology is making the insurance process more transparent and even more empathetic for policyholders

Are deepfakes threatening the insurance industry? Some experts suggest a second layer of verification may be needed to combat altered materials in claims processing.

Insurance companies applying AI to handle claims functions are seeing changes for both their staffs and policyholders.

Applying AI to insurance claims processing improves its predictive analytics, use of predictive models and control of costs.

Ariel Re, Hiscox cyber consortium; Swiss Re Gen AI underwriting assistant; Liberty Mutual Reinsurance announced a partnership with Safehub and more insurtech news.

Capgemini Research Institute's World Property and Casualty Insurance Report 2024 indicates insurance executives see the potential benefits of AI and ML but underwriters are concerned about overcomplexity and data integrity.

Four strategies for insurance companies aiming to leverage AI's potential.

Cyber insurance is transitioning from a specialized offering to an essential product.

Recent Arizent research shows insurance organizations may be more familiar with artificial intelligence than other industries.

Cumbersome paperwork and manual processes have burdened insurers for decades, but the industry is finally embracing artificial intelligence to improve efficiency and client satisfaction.

Utilizing AI tools, fraudsters can generate convincing visual and audio simulations of events that never occurred.

Predictable tasks are made for today's generative AI. The technology could revolutionize the underwriting process as long as it can keep its bias in check.

Robust testing, new workflows, and enabling employees to experiment and explore AI, will enable insurance organizations to bypass Gen AI challenges.

What insurance underwriting looks like in the age of artificial intelligence and the role of human underwriters.

AI-specific use cases like preventing opioid misuse can lead to significant changes in workers' compensation claims.