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Insurers considering using Gen AI for claims, underwriting and other operational functions will need to watch out for "hallucinations," the phenomenon of Gen AI language models producing inaccurate or nonsense results.
December 4 -
The reinsurer is working on how to use Gen AI to support decision-making without letting it fully automate decisions. PwC and others also see claims and customer service applications for the technology.
November 27 -
For several years, Brooke Vemuri, vice president of business transformation and engineering at Legal & General America, the U.S. life insurance unit of the global financial company, has led improvements to the carrier's sales, onboarding and other operations processes.
November 20 -
Duncan Anderson, global technology leader for insurance consulting and technology at WTW, manages insurers' expectations for what AI technology can do to analyze and monitor pricing of coverage.
November 16 -
Panelists emphasized the significance of a comprehensive data strategy and ethical AI use, along with the industry's potential for innovation.
October 26 -
Adopting data profiling and machine learning could propel the industry into a future of enhanced efficiency, better risk assessment and superior customer experiences.
October 20Gradient AI -
AI is just an algorithm that learns based on human tasks, and humans make mistakes.
October 3SCOR -
Artificial intelligence is providing insurers with the tools they need to accurately model cyberattack scenarios and develop more precise risk assessments.
September 29EXL -
Life insurance plays an important role as part of a healthy financial plan and Fidelity is using technology to improve accessibility and streamline the process for policyholders.
September 25 -
Insurance industry leaders must proactively develop risk mitigation strategies in order to optimize the use of Gen AI for insurers and their customers, alike
September 25Celent