For all of the insurance companies seeking to differentiate themselves based on their customer service offerings, it appears as though the efforts of a few have gained national recognition. The 2010 American Business Awards (ABA) crowned this year's winners last night at the gala event in New York City, and insurance companies took home awards in six categories, including two for their customer service.
Hartford, Conn.-based CIGNA Corp. was honored with an award as Customer Service Team of the Year – Financial Services & Insurance, while Cleveland-based Family Heritage Life Insurance Company of America took home the trophy for Customer Service Department of the Year – Insurance.
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