Pittsford, N.Y. — Scene Genesis Inc., a Pittsford, N.Y., provider of Web-based workflow and connectivity solutions that automate business processes, has launched RouteDirector, software designed to enable carriers to optimize their adjuster’s route planning via "best time" appointment scheduling.
Using pinpoint geo-coded addresses, RouteDirector is designed to automate driver scheduling, route planning and appointment calendaring. It replaces manual planning with a streamlined visual process. During appointment setting, RouteDirector lets carrier representatives offer callers a choice of "best times" based on other scheduled appointments in the system.
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