Aflac, a provider of voluntary insurance at the work site, announced that it is introducing One Day Pay, an initiative that allows the company to receive, process, approve and disburse payment to policyholders for eligible claims within just one business day.
"Aflac's One Day Pay initiative is our way of saying that no matter what gets in your way, trips you up or slows you down, getting claims processed and paid won't be one of them," said Dan Amos, chairman and CEO at Aflac.
The company is also simplifying the claims submission process for policyholders. Aflac SmartClaim, its online claims submission system, provides easy-to-answer questions to guide users step-by-step through the process. Once the questions are answered, SmartClaim identifies the supporting documents the policyholder needs to upload.
SmartClaim submission is available for all types of individual claims, regardless of whether they’re simple, moderate or complex, the firm says.
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