Allstate is putting its money where its mouth is when it comes to claims service.

The Northbroook, Ill.-based carrier says its new Claim Satisfaction Guarantee will promise customers that they will be satisfied with their auto claim service or get a credit to their auto policy. Specifically, eligible customers who are dissatisfied in any way with the service on a paid auto claim can receive a credit to their premium if they express their dissatisfaction in writing within 180 days of the incident that triggered the claim.

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