American Modern Retools Systems Around Analytics

American Modern Insurance Group has announced the implementation of AMsuite, a new policy, billing and analytics platform designed to support the company’s suite of personal lines products.

According to the insurer, AMsuite will automate manual processes resulting in greater efficiency for agents and customers. For example, the new platform includes an autofill component, which pre-populates fields with information previously entered. Agents can also easily add or remove endorsements, eliminating the hassle of cancelling or re-writing policies.

“AMsuite is an example of how we are responding to changing market needs and conditions,” said Stephen Russell, chief actuary at American Modern, in a statement. “Our goal is to create an efficient, streamlined system that promotes ease of use for the agents we work with and their customers across all 50 states.”

AMsuite is operational in Ohio, Idaho and Wisconsin and will roll out to all 50 states over the next few years, the insurer said.

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Core systems Customer experience Policy adminstration Analytics Digital distribution
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