Anthem Update: 7 State Commissioners Will Investigate Breach

After calling for a multi-state examination into the Anthem data breach in early Februrary, the National Association of Insurance Commissioners has announced which of its members will lead that investigation.

Insurance commissioners from California, Indiana, Maine, New Hampshire, Missouri, North Dakota, and South Carolina will began an investigation that the NAIC anticipates could rope in several other commissioners down the line. "A majority of states and territories" are expected to sign on, the group says.

“While the criminal investigation runs its course, we will act now to assist and protect consumers,” said NAIC President and Montana Commissioner of Securities and Insurance Monica Lindeen, in a statement. “We'll work to identify those affected, assure that they receive appropriate protections, and continue our efforts to improve the industry's cybersecurity.”

[See also: Anthem Data Breach: Warnings, Lessons for All Insurance Companies]

Lindeen's comments were soon followed by the release of a HITECH Act notice by Anthem. In compliance with the Act, Anthem's statement includes information on how it will act to protect customers' identities. 

Anthem is working with AllClearID to provide identity protection for up to two years for free to affected people. In addition to a hotline that someone can contact if their identity has been compromised and they have a direct financial loss, AllClear also will provide credit monitoring, text alerts, and a $1 million insurance policy. For minor children, AllClear also will crawl databases where identities are exchanged to find evidence of fraud. The AllClear PRO services are also free, but consumers must opt in.

Eligible consumers include "customers of Anthem, Inc. companies Amerigroup, Anthem and Empire Blue Cross Blue Shield companies, Caremore, and Unicare. Additionally customers of Blue Cross and Blue Shield companies who used their Blue Cross and Blue Shield insurance in one of fourteen states where Anthem, Inc. operates may be impacted and are also eligible: California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, and Wisconsin," Anthem says on its breach update site.

  

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