Believe it or not, at one time if a company wanted to acquire data processing functionality for a particular purpose, it had to hire programmers and systems integrators and create the needed solution from scratch.  

In fact, nowhere has that been truer than in the insurance industry, which was among the early pioneers in using mainframe technology to make sense of the volumes of customer data that must be dealt with daily. As far back as 40 years ago, insurers began building such systems—the halcyon days when the industry was actually on the cutting edge of technology.  

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