Celent’s Catherine Stagg-Macey – a fellow contributor here at the Insurance Expert’s Forum – has made the call: the industry is emerging from the economic downturn. This is a recession that famously ravaged the financial services sector, and those insurance companies with a stake in financial services saw a more sever impact on their businesses than those focused on policies and premiums.
So, collectively, we passed through the dark tunnel of the 2008-2009 financial crises, and the signs are all around that we are coming out on the other side. But, as is the case with every recession over the past three decades, our organizations – and more specifically, information technology – take on a different caste with the new economic era that emerges.
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