Auto-Owners Insurance, a Michigan-based personal lines P&C insurer, has selected Duck Creek Technologies for a policy revamp.
Auto-Owners installed Guidewire ClaimCenter in 2012 as its new claims system. Now, it will use Duck Creek Policy to to manage the entire policy lifecycle from quote to bind to issue.
The carrier also will use Duck Creek Templates, pre-configured ISO and NCCI product content and forms, to accelerate its implementation. The templates are available as a complement to Duck Creek’s comprehensive policy platform.
“To continue our relentless pursuit of excellence and sustain our profitable growth objectives, we need to transform our operations to take advantage of the technology that can better meet the expectations of customers and agents, and enable a more progressive work environment for our associates,” said Fred Hannula, assistant vice president, Auto-Owners Insurance. “We selected Duck Creek because of their proven expertise, successful implementations and future-directed approach to insurance solutions and look forward to realizing the benefits of our system transformation.”
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