The new division, Brownyard Client Services, is dedicated to actively evaluating the needs of brokers and Insureds, and providing an informational resource for their agent/broker clients through a team of experienced insurance professionals, Brownyard says.
“Customer service and responsiveness have been hallmarks of the Brownyard Group for half a century,” said President Tory Brownyard. “The creation of our Client Services Division will provide a main contact for agents and brokers to have their questions answered quickly and, based on their individual needs, determine the most effective way to proceed.”
Co-managing the new division will be Judy Loria, who has been named account services manager, and Ruth Connelly, who has been named client relations specialist. Loria will be the main contact for insureds, facilitating contact between Brownyard Group and the agents and brokers. Connelly will be the main contact for agents and brokers, providing education on the features of all Brownyard programs as well as handling questions and handling requests that agents may have.
