California Casualty Selects Mitchell International

California Casualty has selected Mitchell International Inc., a provider of technology, connectivity and information solutions to the P&C claims and collision repair industries, as a long-term provider of repairable estimating and total loss valuation solutions.

Under the terms of the multi-year agreement, California Casualty, a provider of automobile and home insurance for individuals in the fields of education, law enforcement and public safety, will implement Mitchell’s repairable estimating solution and WorkCenter Total Loss, which was developed in conjunction with customer satisfaction and vehicle pricing expert J.D. Power and Associates, Mitchell says.

"We selected Mitchell as our auto physical damage solutions provider of choice,
due, in large part, to WorkCenter Total Loss's accuracy, ease of use and transparency,” says Michael Lloyd, material damage manager for California Casualty. “The solution provides valuation reports that consumers trust and readily accept, enabling California Casualty to settle total loss claims more quickly and with higher levels of customer satisfaction."

California Casualty also will implement Mitchell's appraisal solution for its estimating needs, Mitchell says, adding that the solution connects field appraisers with estimating, aftermarket and recycled parts sourcing through a single screen to determine the most cost-effective repair decision, helping them to automatically create verifiable estimates.