Information technology is inherently polyglot. While none seek complexity for its own sake, an overhead view of any sizable insurance operation will reveal dozens of different types of desktops, servers and networking equipment running various iterations of Windows, Linux and Unix and a dizzying array of packaged and custom software applications.

It is the job of the IT asset manager to step into the breach in order to standardize and streamline this environment. Historically, the emphasis for IT asset management was software asset management undertaken to ensure enough licenses were in place in case of audit by a software vendor. Companies also had a need to be cognizant of what was running in their environment to comply with regulatory statutes such as the Sarbanes-Oxley Act and HIPAA. However, more recently, asset management is increasingly being used for strategic and planning purposes.

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