FINEOS Claims is the only claims solution globally implemented across general insurance (P&C), life & health and government social insurance, according to the company. The program is designed to guide claim handlers through the claims process, and update supervisors and senior executives on operations through regularly released reports.
With AI creating hidden risks that insurers must account for, some insurers leave these up to existing policies, others explicitly affirm they will cover AI risks, and a third set is excluding them.
Technology will enhance agents' abilities to serve clients, according to insurance risk expert Robert Hartwig of the University of South Carolina.
Clear policies, training, supervision and reporting routes are essential as smart glasses become more common.
The build-versus-buy conversation is shifting hard toward build, and insurtechs must adapt to this change, according to Eoghan Scully, applied AI architect at Anthropic.
To meet the climate challenge, capital investment must shift to early resilience investment and preparation from disaster recovery, a new report argues.
Technology, underwriting and claims remain the top needed roles for the insurance industry, according to the Jacobson Group and Aon's Semi-Annual U.S. Insurance Labor Market Study.
