Boston — Celent has hired senior analyst Mike Fitzgerald, the insurance research consultancy reports. Fitzgerald, who will operate from the firm’s Chicago office, backfills a position held by Chad Hersh, who left Celent to join Novarica this spring.

With a background in commercial lines that includes field experience, Fitzgerald will use his expertise in property/casualty automation and operations management and insurance product development to devote his research efforts on underwriting, policy administration and billing systems and project/program management.

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