P&C carrier Celina Insurance Group has selected One’s ProcessOne software to manage its payment processing, the company announced today. The Ohio-based company also adopts the vendor's ContactOne and PortalOne platforms for customers.
Celina’s new products will enable it to enhance customer satisfaction, offer improved payment features, including credit card storing and improve data security, according to the companies. The end goal is to retain current customers and increase new business.
“We wanted to offer our customers a better payment experience overall, including improved payment portals and the ability to make recurring payments,” said Bill Montgomery, Celina Insurance Group president and CEO, in a statement.
