Chewy, Inc., an online retailer of pet-related products and pet pharmacy, has expanded its insurance offerings with the launch of
Vice President of Chewy Health, Mita Malhotra, said in a company press release, "The launch of CarePlus is a significant step forward in our mission of making pet healthcare more affordable and accessible."
Veterinarians and clients connecting through CarePlus will receive the option of direct payments, through Trupanion's patented software, for participating clinics. These transactions cut costs down for out-of-pocket expenses, and, by offering easier access to
Customers of CarePlus, including both veterinarians and pet owners, now have streamlined access to Chewy Pharmacy, an online pet pharmacy in which clients can order and purchase medications. Connect with a Vet, a telehealth platform that remotely connects veterinarians with pet owners, has also become available through CarePlus. Veterinarians also receive access to Chewy's Practice Hub – a marketplace platform for digital pharmacy and clinic management, with opportunities for growth in revenue.
"Innovating to improve customer experience is the cornerstone of our customer strategy. Our thoughtfully designed and customized selection of wellness and insurance plans will empower pet parents to always say 'yes' to high-quality care that will help their pets live longer, healthier and happier lives," said Malhotra in the statement.
Customers of CarePlus will also receive access to Chewy's customer service care team, which provides insurance information and ability to connect with veterinarians through the telehealth Connect with a Vet. Pet parents can also receive full costs covered for eligible veterinary diet foods and prescription medications or supplements on Chewy's website.
