CNA Financial Corp., commercial insurance writer and P&C company, has entered into a multi-year relationship with IGATE Corp., a company offering integrated technology and operations-based applications.
The partnership will allow the implementation of transformational technology and best practice processes. This will advance its claim and policyholder administration in the long-term care (LTC) business.
IGATE will provide claim support, policyholder services, and customer service. CNA will be responsible for claim eligibility and decision making. IGATE will administer CNA's LTC business through its proprietary and differentiated IGATE Business Administrative Solution.
"Since my appointment, we have made it a top priority to focus on the strategic and operational management of the long term-care business," said Al Miralles, president of CNA Long Term Care. "To that end, we believe IGATE's technology, experience and scale will enable us to optimize processes and better serve our policyholders."
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access