CNA taps Accenture exec as new COO

CNA has appointed Michael Costonis COO, responsible for IT, analytics and operations functions across the organization.

Costonis joins CNA after a 26-year career at Accenture, where he was the Global Insurance Industry Practice Leader. He will report to CNA CEO Dino Robusto.

"We are very pleased to have Michael, a recognized thought leader in the industry, join CNA. Michael brings a strong combination of industry insight, coupled with an execution mindset, which is very important to CNA as we continue to leverage advanced analytical technologies and digital platforms," Robusto said.

CNA has been revamping its technology leadership considerably recently. Costonis succeeds J. Merten, who was appointed to the position in January 2017 but is retiring. The company also hired Bahr Omidfar from Fidelity as CTO this year. Longtime CIO Ray Oral retired in January 2018.