Colorado Casualty Provides Agents Web-based Tools

Denver - Colorado Casualty's appointed agents in Arizona and New Mexico are the first in the Liberty Mutual Group member's six-state territory to be equipped with Commercial IQ, the company's, Web-based technology for commercial lines quoting, binding and policy issuance.Commercial IQ is designed to deliver an automated underwriting process with expanded, yet simplified, eligibility criteria, and a sophisticated pricing system with multiple price points, which results in fewer referrals, less intervention, the best price up front and quicker policy issuance. Commercial IQ's "Quick Quote" feature enables agents instant access to a faster online quote with minimal entry of information, according to Liberty Mutual Group. Agents also can select the most appropriate product for a commercial risk using Commercial IQ's SmartNav, the pre-qualification tool that requires only a business class code and responses to a few basic eligibility questions to best meet customers' needs.

"This advanced technology is going to help our agents strengthen their client relations, be more competitive and grow profitably," says Don Frette, president and CEO, Colorado Casualty, which is based in Englewood, Colo. "Not only are we moving to a completely automated commercial lines environment, we are giving our small business customers greater flexibility with a far wider range of classes and more competitive pricing of risks."  

The arrival of Commercial IQ coincides with the introduction of The Commercial Protector Series, Colorado Casualty's portfolio of commercial lines products designed to meet the needs of small- to mid-sized businesses by providing coverage for more than 1,100 classes.

New mono-line coverages for inland marine and employment practices liability are also available to agents through Commercial IQ, as are business auto, commercial property, commercial umbrella and general liability.

Rich Possanza, VP, Commercial Lines Underwriting, Colorado Casualty, previously worked on the development and deployment of The Commercial Protector Series for another Liberty Mutual Agency Markets company.

"We expect that our agents will see quoting and submission time reduced by about 30%," says Possanza. "With our SmartNav pre-qualification tool, agents don't have to determine if a risk meets underwriting requirements, and the reduction in screen counts is another significant business enhancement within Commercial IQ."

Colorado Casualty appointed agents in Colorado, Nevada, Utah and Wyoming can expect access to Commercial IQ and The Commercial Protector Series during the second quarter of 2008, according to Liberty Mutual Group.

Source: Liberty Mutual Group