With insurance companies looking to compete in a digital world with the likes of Amazon, iTunes, and other online retailers, their core systems vendors are tasked with delivering advanced digital customer service capabilities.
To that end, CSC and Majesco announced partnerships this week with other technology companies. CSC announced a strategic investment in, and distribution relationship with, 360GlobalNet, a UK company that offers self-service claims processing capabilities, live streaming video and big data analytics. And Majesco added SPLICE Software, which creates and refines automated communications.
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