Corporate Modelling, a workforce management technology company, has released its OpX application in the U.S. market. Corporate Modelling will offer the technology to U.S. companies through The Life & Annuity Group (TLAG).
The OpX Project began in 2009 to design, build and implement a transaction management application to manage the throughput of policyholder transactions. It uses a factory-based, end-to-end model, ensuring light touch; first-in, first-out; and one-and-done principles.
Corporate Modelling has worked with European insurers to make the insurance back office a more efficient and cost-effective function. The company plans to replicate this in the United States, which is experiencing growth in the outsourcing market. Life and insurance companies are realizing the need for streamlining front and back office functions and the benefits of outsourcing this administration to third parties.
“[OpX’s] real-time dashboards showing work completed and work required to complete, with skills-based work allocation, bring the factory model to back and front office administration,” said Rob Mattioda, president at TLAG.
