The offering, called Workers’ Compensation as a Service, is designed to process workers’ comp business within a virtual infrastructure on the latest POINT IN, Agency Link, Document Management and Media Management software pre-populated with the current bureau rules, rates and forms, and business settings.
The company says that its Business Process-as-a-Service (BPaaS) offering takes traditional business process outsourcing (BPO) solutions to the next level by significantly reducing the upfront time and costs associated with establishing and customizing the carrier’s workers’ comp processing platform.
CSC’s pre-built templates and an on-demand Web-based console are used to configure product rates, rules and forms for fully loaded, end-to-end insurance systems, with CSC administering the business once implemented, says the company.
Business Process Services is a new category of offerings that spans the spectrum of BPO and BPaaS, says CSC, adding that clients can choose elements from a continuum, deciding between service environments that are customized or standardized, dedicated or virtualized, high-touch or straight-through, longer to establish or quick to implement, and higher cost or shared (lower) cost.
