DALBAR Recognizes Genworth Financial for Service

Genworth Financial Inc. has outstanding distribution and policyholder service, according to DALBAR, a financial services market research and consulting firm.

DALBAR identified life insurance, retirement plan, broker/dealer, annuity and mutual fund providers that deliver industry-leading service to their customers. Genworth’s Retirement and Protection Annuity Servicing and Annuity Internal Wholesaling teams have earned key recognitions for 2008, including:

• 2008 Service Award—Broker Post-Sale Support (third year in a row)
• 2008 Key Honors—Broker Pre-Sale Support (Internal Wholesaling Team)
• 2008 Service Award—Policyholder Services (second year in a row)

“Genworth is passionately committed to providing our customers with a great experience where it matters most to them, and we work hard every day to make this a reality,” says Elena Edwards, SVP, retirement and protection operations. “It is very exciting to see that our progress is being recognized by a leading organization such as DALBAR.”

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