Dearborn National’s Worksite and Individual Solutions division, which focuses on voluntary benefits through payroll deduction, federal, postal and military allotments, state and local government payroll systems and individual bank draft billing, has opted to adapt the Thunderhead NOW platform, a customer communications management system.
Thunderhead said its NOW platform will be integrated with a new policy administration system, which is intended to improve operational efficiency and provide a personalized customer experience.
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