Bolivar, Mo. — Duck Creek Technologies Inc., a provider of software and services for the insurance industry, reports that Dovetail Insurance Corp., Columbia, S.C., selected Duck Creek’s Policy Administration Commercial ISO Lines and Billing Solutions.
Dovetail will utilize Duck Creek’s pre-built ISO products (templates), which include a full inventory of rates, rules and more than 20,000-plus forms to support all lines of business in all 50 states.
Dovetail has licensed Duck Creek’s solutions for Commercial Package Policies (CPP), which includes commercial auto, commercial property, crime, inland marine and general liability. Implementation will start with workers’ comp lines, followed by commercial property lines.
Paramount to Dovetail Insurance’s selection of Duck Creek was the flexibility of the solutions, which would enable the servicing provider to quickly develop and deploy the products and services to its client base.
Stephen Francis, president & CEO of Dovetail Insurance, commented, “We wanted a solution that would give us the IT functionality and flexibility that our business model requires, and Duck Creek’s policy administration and billing solutions meet those needs. We also found that Duck Creek’s configuration tools and level of support for the ISO monthly circulars complements our own product and service offerings, enabling us to continue to provide customizable solutions to our clients. Duck Creek’s Web-based billing solution will give us the opportunity to increase our client’s customer retention ratios by automating our client’s billing lifecycle from initial billing instruction through collections with a robust integrated workflow.”
Source: Duck Creek Technologies Inc.
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