By converting from paper to e-billing, companies can reap appreciable cost savings, achieve significant efficiencies, hasten incoming payments, gain greater accuracy in accounting and invoicing systems, and reduce labor operations.But only a relatively few carriers have thus far converted to e-billing, also known as Electronic Invoice Presentment and Payment (EIPP).

"The insurance industry as a whole is relatively primitive when it comes to [adopting new] technology," says Chris Cameron, CEO of Main Street Insurance, a Southeast Michigan-based benefits consultant and administrative services organization.

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