Elephant Insurance, a consumer-direct auto-insurance writer, has selected Guidewire PolicyCenter as its new rating, underwriting and policy administration management system.
“Our customers interact with us exclusively by phone and via the Internet. So it is imperative to our business that we stay ahead of the curve in offering the best customer service options we can,” said Tim MacAleese, deputy director and CFO, for Elephant Insurance. “We believe PolicyCenter will have a significant impact on our ability to offer enhanced self-service options—particularly online, where our customers will be able to get policy rate quotes, buy coverage and review and change their existing policies,” continued MacAleese.
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