Commercial insurer EMPLOYERS has relaunched its EACCESS web portal with new policyholder functionality.
The portal was originally launched in 2013 for agents. Now, customers -- which are mostly small business owners -- can access it as well to perform certain self-service tasks:
- Access to policy information
- Ability to make payments
- First Report of Injury reporting
- Access to claims history
- Ability to download claims reports
- Updated document viewer for faster access to invoices, notices, and other important policy documents
"The launch of the EACCESS policyholder portal represents our continued commitment to delivering innovative solutions and improved customer experience through technology," says Rich Hallman, EMPLOYERS CIO. Through our transformational technology releases over the past several years, these new self-service solutions helps make doing business easier not only for our policyholders, but also for their trusted insurance agents.”
