HP announced that Equitable Life of Canada, a mutual life insurance company, will use the HP Exstream enterprise documentation automation software for managing customer communication. The software will allow Equitable Life to manage and provide customer care services in multiple languages, the company says.
HP Exstream is designed to integrate with a company’s IT infrastructure, and can fetch account data in a number of formats such as XML, and flat file and tagged data. According to HP, the product reduces document costs by streamlining the document creation workflow process, allowing for automation and personalization of on-demand policies, correspondence, quotes and proposals.
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