Los Angeles — Paul Hopkins, CEO of
“The University of Farmers has seen measurable results from its training of claims employees, and Mike Cuffe has led this effort,” says Hopkins. "He will oversee the training of new and veteran claims representatives at the University of Farmers, the certification and career development of supervisors and managers, and the development and implementation of the new 'Connections' customer service programs.”
Cuffe joined Farmers from J.D. Power and Associates in 2005. He ran the firm’s worldwide training organization for nine years. Previously, he held senior educational positions with Schneider Electric and Square D Electric.
In addition to his corporate experience, Cuffe taught at Illinois State University, the University of Minnesota and St. Catherine’s College. As assistant VP of claims training and development at Farmers, Cuffe led the re-engineering of the personal lines claims curricula and developed leadership claims-management programs.
Source: Farmers Group Inc.
-
Dave North, executive chairman of Sedgwick, will retire on June 30th, but will continue to serve on the company's board of directors.
3h ago -
SDK integration can simplify and revolutionize digital offerings for health insurers.
April 25Spectrum.Life -
The insurtech discusses its multi-line solutions and ethics of AI.
April 25 -
Allstate Corp. will end its years-long pause on underwriting in California as soon as the state regulator adopts proposed regulatory changes to make it easier for insurers to raise rates, according to a company spokesperson.
April 25 -
The Net Zero Insurance Alliance will instead be replaced by the Forum for Insurance Transition to Net Zero (FIT), convened and led by the United Nations Environment Programme, according to a statement on Thursday.
April 25 -
The Jackson, Mississippi, company will use proceeds from the sale of its Fisher Brown Bottrell Insurance unit to restructure its investment portfolio, moving $1.6 billion of low-yield securities off the balance sheet.
April 24