Minneapolis — Farmers Insurance Group of Cos. has dispatched a mobile claims unit to assist customers who suffered damage after a tornado ravaged the Minnesota town of Hugo on Sunday.
The Farmers Mobile Catastrophe Claims Center Bus is a rolling customer support center equipped with top-of-the-line technology for immediate claims handling and outfitted with comforts of home such as a grill for on-the-spot meals. Farmers’ customers can stop by the Mobile Catastrophe Claims Bus anytime.
"The Farmers claims bus allows us to serve the most number of people," says Locke Pierce, state executive director of Farmers Insurance in Minnesota. "We are equipped to be a community relief center with this bus. We can serve meals by the hundred and allow people telephone and computer access to reach relatives. These are luxuries no one takes for granted during a crisis."
At least one person was killed and dozens of homes were destroyed by the Twin Cities’ suburb’s tornado, which was one of at least 150 reported in the Midwest during a four day period.
As of Tuesday afternoon, Farmers and its subsidiary, Foremost Insurance Group, have received more than 2,400 claims.
Source: Farmers Insurance Group, Disaster News Network
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