With AMA, ALIS functionality is extended to provide agents, financial advisers and policyholders with real-time iPhone, Android and Blackberry access to application status, account balances, commission payments and transaction processing, FIS says.
AMA is designed to offer maximum flexibility, with the ability to configure custom handheld applications for each insurer’s specific needs, and access to any data element available through ALIS. AMA also is compatible with all versions of ALIS.
The possible benefits to insurers from AMA include improved efficiencies in back office operations; reduced response time to all users and reduced phone calls and e-mail exchanges required to complete transactions or satisfy requests; and the offering of anywhere, anytime capabilities to today’s tech-savvy users with heightened expectations of immediate access through a variety of technology and devices.
