Columbia, S.C. — Fiserv Insurance Solutions, a provider of technology, professional services and strategic sourcing options for the insurance industry, announced the recipients of the first annual Excel Awards during their annual client conference, held in Tucson earlier this month. In recognition of their unique innovation and leadership, eight clients were honored for their accomplishments.

The Excellence in Technical Innovation award was presented to organizations that are highly rated in progressive use of technology through implementation and integration of Fiserv Insurance Solutions products. The winners in this category are Horace Mann Insurance Co., Springfield, Ill., and Care West Insurance Co., Rocklin, Calif.

“Teamwork is a critical tool when trying to accomplish any new project or addition to your network,” reports Nicole Irving, IT manager at Care West Insurance Co. “Beyond being a vendor, Fiserv Insurance Solutions is a critical member of our team, with a true willingness to learn, listen and support the relationship. With this project, we made sure that our system was available 24/7 for anyone, improving the internal client experience and achieving high availability with virtually zero down time.”

The Excel Award for Excellence in Project Management honors organizations for implementing best practices to achieve project milestones in a progressive manner while implementing and maintaining Fiserv Insurance Solutions applications. Clients recognized with this award are Ormond Re Group, Ormond Beach, Fla., Chrysler Insurance Co., Detroit, and Memphis-based FedEx Corp.

The Excel Award for Excellence in Customer Community Leadership is the foundation for the Fiserv Client Conference. This award recognizes individuals for overall superior leadership within the customer communities for their respective Fiserv Insurance Solutions products. Individuals receiving this honor are:

•    Judy Pazgan, senior financial analyst at GUARD Insurance, Wilkes-Barre, Pa.
•    Deborah Hyson, systems manager at Western & Southern Financial Group, Cincinnati
•    Vickie Poteat, AVP - director of business services at Key Risk Management Services, Greensboro, N.C.

“Recognition by Fiserv Insurance Solutions for the Excel Award is an honor," remarked Vickie Poteat at Key Risk. "I am delighted to work with a great group of peers. Fiserv Insurance Solutions’ support for active customer community groups is a testament to its commitment to providing customers with the highest quality technology and service solutions in the industry while being a true business partner with each company."

Each winner received an engraved crystal Excel Award during this debut event. “I am pleased to highlight the accomplishments of these outstanding clients,” stated Mark Damico, president and CEO of Fiserv Insurance Solutions. “With encouragement from clients and a challenge to their peers to participate, the program will continue on an annual basis,” concluded Damico.

Source: Fiserv Insurance Solutions

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