Fraud detection is basic to insurance operations, and never more so than during a down economy. In addition to ongoing efforts to ferret out organized fraud rings, carriers need to be on the lookout for increased instances of soft fraud, as debt-ridden and desperate consumers pad otherwise legitimate claims.

Since the upswing in fraud slices through all personal and commercial lines business, including P&C, workers' comp and health, carriers are more diligent than ever in their efforts to thwart the bad guys.

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