Insurance industry analyst firm SMA Inc., formerly Smallwood Maike & Associates, today announced the hiring of Karen Furtado as a partner.

"Karen is known in the industry as a thought leader," says Deb Smallwood, founder of SMA. "Her expertise provides significant benefits for our clients, both vendors and insurance companies alike, and further strengthens SMA's position as a top strategic advisory firm. We are very excited to bring her wealth of knowledge and depth of experience to our thriving practice."

Furtado has more than 25 years of technical and business experience within the insurance industry. Her areas of expertise include application development, complex system implementations, vendor selection processes, project management, and business process outsourcing and technical outsourcing.

"I have always been driven by the same values held by SMA," says Furtado. "It was great to find that, like me, SMA believes in strategies that result in actionable and concrete deliverables to meet definite business needs. SMA is positioned to assist both insurance companies and vendors gain clarity and focus on mission-critical decisions that are so needed in these difficult times. Our goal is to provide companies with a unique blend of management consulting deliverables that are business-driven and research-based which will impact both current and future business decisions."

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