Gartner Inc. released its top predictions for IT organizations and users for 2015 and beyond. The firm says its predictions “begin to examine a shift in the age old relationships between man and machine” due to the emergence of digital business.
"For some time now, there has been an ongoing shift in the roles machines play in our everyday lives," Daryl Plummer, vice president, distinguished analyst and Gartner fellow, said in a statement. "Compute-based machines are now being used to create an ever expanding variety of experiences that extend human endeavors.”
The top 10 predictions:
- By 2018, digital business will require 50 percent less business process workers and 500 percent more key digital business jobs, compared with traditional models.
- By 2017, a significant disruptive digital business will be launched that was conceived by a computer algorithm.
- By 2018, the total cost of ownership for business operations will be reduced by 30 percent through smart machines and industrialized services.
- By 2020, developed world life expectancy will increase by 0.5 years due to widespread adoption of wireless health monitoring technology.
- By year-end 2016, more than $2 billion in online shopping will be performed exclusively by mobile digital assistants.
- By 2017, U.S. customers' mobile engagement behavior will drive mobile commerce revenue in the U.S. to 50 percent of U.S. digital commerce revenue.
- By 2017, 70 percent of successful digital business models will rely on deliberately unstable processes designed to shift as customer needs shift.
- By 2017, 50 percent of consumer product investments will be redirected to customer experience innovations.
- By 2017, nearly 20 percent of durable goods e-tailers will use 3-D printing to create personalized product offerings.
- By 2020, retail businesses that use targeted messaging in combination with internal positioning systems will see a 5 percent increase in sales.
