Genpact acquires BrightClaim with eye toward tech infusion

Professional services firm Genpact has acquired BrightClaim, a provider of claims techology and field personnel for insurers.

Genpact says the move will help carriers by integrating its next-generation technologies, like mobile and analytics, into the core claims system provided by BrightClaim. Terms of the deal, which also includes BrightClaim's sister company National Vendor, a provider of claims settlement services, were not disclosed.

"A growing digital-native customer base and the ubiquity of data are driving the need for innovation at an unprecedented pace and fundamentally changing the insurance claims operating model," says Mohit Thukral, SVP and business leader, banking, financial services and insurance for Genpact, in a statement. "With the added U.S. onshore capabilities and domain expertise from BrightClaim and National Vendor, we are enhancing our ability to help insurance clients infuse digital technologies and analytics into their operations to create a sustainable competitive advantage for them."

Genpact will acquire regional offices in Atlanta and Austin as part of the deal.

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People look at cars that were damaged and overturned by Hurricane Wilma in Miami Beach, Florida on Monday, October 24, 2005. Hurricane Wilma headed into the Atlantic Ocean after its path across southern Florida knocked down trees and power lines and flooded low-lying areas. Insured damages from the storm may reach as much as $9 billion, more than any of the four hurricanes to hit the state last year. Photographer: Mike Fuentes/Bloomberg News

"We are looking forward to joining Genpact and combining our solutions with their digital-led intelligent business process management capabilities, existing claims management services expertise, analytics, and global delivery to provide true end-to-end claims services," says Howard Rogers, CEO, BrightClaim. "Together we will help transform P&C claims for our growing client base."

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