The WebWriter Enterprise platform is designed to assist in policy administration, claims, billing, accounting and reassurance, and provides systems for rating, document production, customer relationship management (CRM), workflow and reporting.
With rising climate peril severity and frequency, insurance risk data providers point to the technology's improved capability for processing visual information.
Nirmitee Shah, general manager of financial and professional services at Scale AI, describes the industry's slow and careful progress with the technology.
Virtual and mixed reality still have value for internal use and customer experience, even if other industries are moving on, writes Mark Klein, Chief Digital Officer at ERGO Group AG.
Legacy infrastructure, data challenges, workflow integration issues, regulatory concerns and skill shortages remain key obstacles in 2026
The carrier has achieved 90% time savings by deploying a single AI tool.
The insurance company's AI investments show early success, but underwriters own the final decision, CEO Christopher Swift said on an earnings call.
