Crawford & Co., an independent provider of claims management solutions, has named Stephen Couto VP of operations for Global Technical Services (GTS) in the United States. In his new role, Couto will concentrate on GTS client relations, overall quality of investigation and reporting, account management and GTS growth.

Since joining Crawford in 2008, Couto has served as the liaison between GTS and Crawford's U.S. Property & Casualty division, working with global markets and sales relating to the two business units.

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