HEMIC Selects Guidewire for Core Overhaul

Hawaii Employers’ Mutual Insurance Company has selected Guidewire InsuranceSuite as its new core system to manage policies, underwriting and claims, the company announced today.

Additionally, HEMIC will deploy Guidewire DataHub, InfoCenter and portals for agents and policyholders, it said. The insurer will be able to access Guidewire’s products through a private cloud supported by Guidewire PartnerConnect member PwC. Guidewire’s products will enable HEMIC to standardize policy administration, billing and claims and provide deeper insight using advanced analytics.

“The advanced capabilities of Guidewire’s core, data, and digital products will help our organization reduce expenses and enhance efficiency and service to our customers,” said Regina Harris, vice president, Underwriting, HEMIC, in a statement. “We felt that a hosted, managed services approach would be the best one to take to enable our agents to focus on their core competency: providing our policyholders with the very best insurance and service we can offer, while easily offering self-service capabilities as an additional option for our policyholders.”

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Core systems Analytics Cloud computing Customer experience Policy adminstration Claims
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