Insurance Australia Group Limited (IAG) has selected Guidewire ClaimCenter to handle its claims management. IAG’s intermediated insurance business, CGU, which specializes in commercial, liability and personal insurance claims, will be the first to implement the software.

Guidewire says ClaimCenter will allow CGU to maintain more accurate, consistent and cost efficient claims handling practices, which IAG believes will result in enhanced customer service for policyholders and agents.

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