ICW Group, a group of P&C insurers specializing in workers’ compensation, has completed the implementation of Systema Software’s SIMS Claims system.
The companies used a hybrid approach to install the software, using facets of agile and waterfall methodologies. ICW Group now has SIMS in production, helping to manage its workers’ compensation claims. The insurer expects SIMS Claims to deliver ease-of-use and drive even greater benefits in the next phase of its SIMS enhancement project, the company said.
“We spent extensive time understanding our objectives, gathering requirements and mapping them to SIMS. We leaned heavily on Systema’s expertise, as their team members knew SIMS best and had implemented it many times before for other clients,” said Pam Boutsaboualoy, business implementation manager at ICW Group, in a statement. “Selecting SIMS was the most important piece. We knew the system would fit our needs, not only today, but also as we continue to grow and expand our business.”
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