During the 2013 IASA Annual Conference this week, Insurance Global Operations (IGO) announced it has expanded operation to North America. IGO has carrier clients throughout Europe and Africa. As part of the introduction to the North American market, the IGO6 collaborative insurance administration platform is being made immediately available to North American insurers, the company said. While the IGO6 offering is today administering a wide range of P&C products, IGO is building on its platform to provide solutions also to the North American Group Life market.

The platform, which is deployable as on-premise, cloud and software-as-a-service, runs on a standard Microsoft platform, supports all insurance lines of business and offers a library of Web services, the company said.

AIG France has been an IGO client since 2009. “In that time IGO has proven its insurance expertise with the IGO6 solution, coupled with a knowledgeable and skilled team of professionals,” said Kelly Lyles, CEO of AIG France. “With IGO, AIG France has been able to bring new levels of automation, collaboration, and efficiency to the operation, helping us achieve aggressive growth without adding significantly to expenses.”

After evaluating the North American insurance market to identify the area of greatest need, IGO concluded the Group Life market is underserved by technology, with few modern administration solutions available that are capable of meeting the Group Life market’s highly complex automation, collaboration and processing needs, the company said.

“We spent three years developing our IGO6 solution and have enjoyed a good deal of early success in Europe and Africa since the offering’s initial release in 2012,” said Olivier Jaillon, IGO’s chairman and CIO. “While we know there are a lot of insurance administration solution providers, we feel there is a need to shake up the status quo and that it’s the right time for the disruptive application of technology in insurance.”

The company’s North American operation is being spearheaded by North American CEO Didier Lamour, and is headquartered in Minneapolis with a regional office in New York.

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